If this last year has proved anything, it’s the importance of working with quality, reliable people. When times get tough, the last thing you need is additional stress in your work day. Not to mention stress with your business relationships, specifically your vending service provider. This should be one working relationship that functions seamlessly, without hardship or hassle. That is why it’s incredibly important to ask the right questions upfront when vetting different vending service providers. So, what are some of the “right questions”? Start with these four:
1. How long have you been in business?
One simple question implies so much. With great products and services, companies have what it takes to be in business for a long time.
2. What is your driver tenure and how long have your employees been with the company?
With experienced drivers comes superior industry knowledge. They often work quickly and discreetly to reduce foot traffic and avoid disrupting the workplace flow. Often, they bring delivery installation and expert vending management. Besides more vending experience and expertise, longevity at a company reveals company integrity and values. Companies who treat their employees well more often than not make it a point to also treat their customers well. It tends to reveal their core values. An important and often overlooked question for any vending provider.
3. What type of equipment do you use and is it reliable?
You may get a company who is phenomenal relationally, but you won’t get very far without great products and services. Does this vending provider offer state-of-the-art equipment you can rely on? Will it not only do what it’s supposed to do, but is it also aesthetically pleasing to help enhance the space? Yes, you can have it all!
4. What is your response time to service calls?
This is a big one… Maybe the most important question to get some insight into just how stressful this new partnership may become. Even with the most advanced equipment and breakroom supplies, things go wrong from time to time. What can you expect from your vending service provider? How quickly will they commit to fixing the problem at hand? At Dependable Break Room Solutions, for example, we will rectify the issue within two hours, guaranteed.
And, what about filling those vending machines and/or micro markets once they run low on inventory? Make sure to go with a leading vending provider that helps keep employees happy with well-stocked snack and beverages. A fully stocked product selection is key to successful micro market and vending management. You shouldn’t have to worry about tracking inventory levels. Your micro market and vending machine service provider should use advanced technology that tracks inventory data to better maintain and stock product offerings and create the best possible experience!
Meet the Need
What are you ultimately looking for by way of breakroom supplies? Vending equipment? Office coffee? Single cup coffee service? Hot beverage and cold beverage options? Healthy vending? Snack vending? Frozen food machines? Water filtration? Ice machine? First determine your needs, then find the right vending company to meet those needs. First determining your need will help you ask the right questions, especially for custom break rooms.
Dependable can answer all these questions and more with our full-service vending and custom break room solutions. Looking to improve your experience? Our dedicated professionals offer the latest equipment and most popular products in the Southern California region. For the 40 plus years we have been in business, we have worked tirelessly to meet all your break room needs. We are your full vending solution and strive to make all our customers and employees happy. For more information on vending, micro markets, or coffee service, contact us at [email protected]. Improve your break room today!