History of Dependable

Dependable Break Room Solutions began in 1979 when it was launched by the parents of Mark Oliver, Marvin & Marge Oliver. Originally known as Dependable Vending, the company provided vending machines to local businesses in the Inland Empire. As a military family, Mark’s parents were called overseas, and Mark stepped in to run the business. Recognizing its potential, he formally incorporated the company and began expanding its services.

As the business grew, Grandma Marge saw additional opportunities in Coffee & Water. Mark’s sister & brother Law, Jey & Marcia Sapp, took on the coffee and water side, creating Dependable Coffee and Water, while Mark continued to build out the vending operations under Dependable Vending.

Under the leadership of Zachary Oliver, Mark and Carol Oliver’s son, and the current owner, Dependable has continued to evolve. With a focus on providing comprehensive break room services from a single provider, the company has added offerings such as micro markets, pantry service, water filtration systems, office coffee, and ice machine rentals.

To reflect this broader service model, the company adopted the name Dependable Break Room Solutions. The updated branding signals its mission to be a complete provider for modern break room needs.

Today, Dependable Break Room Solutions serves a wide range of facilities — including offices, hospitals, warehouses, call centers, and schools — across Southern California. Still family-owned and operated, the company is known for its customer-first approach, quality service, and tenured dependable support.

Timeline of Dependable’s History

Marge & Marvin Oliver purchased their first vending machine. This is the garage that they used to service those first few vending machines.

1985

Dependable Coffee & Water Service was established by Marge & Marvin. 

Dependable Coffee & Water was taken over by Marcia & Jey Sapp

1994

Dependable Vending, Inc moved operations into a larger facility to accommodate growth.​

Dependable Vending expands into Micro Market Services.

Implemented lightspeed automation for pre-kitting.

Dependable Vending, Inc expands into Water Filtration, Ice Machine Rental, and Pantry Services.  

Featured in Vending Times: more than a name

1985

Dependable Vending, Inc. was incorporated, establishing its roots as a family-owned and operated business in Upland, California. ​By this time Mark & Carol Oliver had taken over servicing vending machines from Marge & Marvin Oliver.

1985

Dependable Vending moved into its first office located in Upland, CA

1994
Dependable Coffee and Water in Upland Office

Dependable Coffee & Water moves operations into Dependable Vending, Inc previous facility in Upland.

Introduced cashless payment technology onto equipment

Implemented remote monitoring technology into all of our equipment

Dependable Break Room Solutions Logo

The company rebranded as Dependable Break Room Solutions to reflect its broader range of services, including vending, micro-markets, water filtration, ice machine rentals, and office coffee services. ​

40 + Years Family Owned and Operated

Celebrating over 40 years of family ownership and operation, Dependable Break Room Solutions was featured in Vending Market Watch’s article “Dependable Vending: More Than Just a Name,” highlighting its service expansion, company culture, and response to COVID-19. 

2024

Dependable Break Room Solutions, Inc & Dependable Coffee & Water Service merged to bring both companies underneath one umbrella.

Marge & Marvin Oliver purchased their first vending machine. This is the garage that they used to service those first few vending machines.

Dependable Vending, Inc. was incorporated, establishing its roots as a family-owned and operated business in Upland, California. ​By this time Mark & Carol Oliver had taken over servicing vending machines from Marge & Marvin Oliver.

Dependable Vending moved into its first office located in Upland, CA

Dependable Coffee & Water Service was established by Marge & Marvin. 

Dependable Coffee & Water was taken over by Marcia & Jey Sapp

Dependable Coffee and Water in Upland Office

Dependable Coffee & Water moves operations into Dependable Vending, Inc previous facility in Upland.

Dependable Vending, Inc moved operations into a larger facility to accommodate growth.​

Introduced cashless payment technology onto equipment

Dependable Vending expands into Micro Market Services.

Implemented remote monitoring technology into all of our equipment

Implemented lightspeed automation for pre-kitting.

Dependable Break Room Solutions Logo

The company rebranded as Dependable Break Room Solutions to reflect its broader range of services, including vending, micro-markets, water filtration, ice machine rentals, and office coffee services. ​

Dependable Vending, Inc expands into Water Filtration, Ice Machine Rental, and Pantry Services.  

40 + Years Family Owned and Operated

Celebrating over 40 years of family ownership and operation, Dependable Break Room Solutions was featured in Vending Market Watch’s article “Dependable Vending: More Than Just a Name,” highlighting its service expansion, company culture, and response to COVID-19. 

Featured in Vending Times: more than a name

Dependable Break Room Solutions, Inc & Dependable Coffee & Water Service merged to bring both companies underneath one umbrella.

2025

Dependable Break Room Solutions continues to serve businesses across Southern California, offering comprehensive break room solutions and maintaining its commitment to quality and customer satisfaction.  With over 115 employees, 40,000 square feet, 50 service vehicles, and thousands of customers served each day.