Privacy Policy

Last Updated June 28 2024

Introduction

Dependable Break Room Solutions (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our websites dependablevend.com and shop.dependablevend.com, and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Data We Collect

We collect various types of information to provide and improve our services. The types of data we collect include:

1. Personal Information

  • Name: First and last name.
  • Email Address: Used for communication and account-related purposes.
  • Phone Number: Often for contact or verification purposes.
  • Address: Physical address for shipping or billing.

2. Financial Information

  • Credit Card Details: For processing payments.
  • Bank Account Information: For direct debit or refunds.

3. Account Information

  • Username: Unique identifier for user accounts.
  • Password: For secure access to user accounts.

4. Usage Data

  • Browsing History: Pages visited, time spent on pages, and interaction with content.
  • Search History: Terms searched for on the website.
  • Click Data: Links clicked, buttons pressed, and other interactions.

5. Device Information

  • IP Address: Identifies the user’s location and network.
  • Device Type: Information about the device used (e.g., mobile, desktop, tablet).
  • Operating System: Details of the operating system (e.g., Windows, iOS, Android).
  • Browser Type: Information about the web browser used.

6. Location Data

  • GPS Data: Precise location information from mobile devices.
  • Geolocation Data: Inferred location based on IP address.

7. Cookies and Tracking Technologies

  • Cookies: Small data files stored on the user’s device to remember preferences and track activity.
  • Web Beacons: Small graphic images used to monitor user behavior on a website.

8. Communication Data

  • Chat Logs: Transcripts from live chat interactions.
  • Email Correspondence: Emails sent to and from customer support or other services.

9. Transaction Data

  • Purchase History: Records of items bought, transaction dates, and amounts spent.
  • Subscription Details: Information on subscriptions or recurring payments.

10. Survey and Feedback Data

  • Survey Responses: Information collected through user surveys and feedback forms.
  • Reviews and Ratings: User-generated reviews and ratings of products or services.

How We Use Your Data

We use the collected data for various purposes, including:

  • Providing and maintaining our services
  • Notifying you about changes to our services
  • Allowing you to participate in interactive features of our service when you choose to do so
  • Providing customer support
  • Gathering analysis or valuable information to improve our service
  • Monitoring the usage of our service
  • Detecting, preventing, and addressing technical issues
  • Processing transactions and sending related information, such as purchase confirmations and invoices

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to access the personal data we hold about you.
  • Correction: The right to correct any inaccuracies in your personal data.
  • Deletion: The right to request the deletion of your personal data.
  • Restriction: The right to restrict the processing of your personal data.
  • Portability: The right to request the transfer of your personal data to another party.
  • Objection: The right to object to the processing of your personal data.

Security of Your Data

We take reasonable measures to protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: